Shipping & Returns

No fine print games. Here’s exactly how shipping and returns work.

Shipping

Where we ship from: Houston, TX.

Shipping cost: Free standard shipping on all U.S. orders, with no minimum purchase. Standard shipping is currently our only delivery option.

Where we ship to: Addresses within the United States only. Enter your address at checkout to see available methods and rates. We do not ship internationally at this time.

Processing time: Orders are packed and handed to the carrier within 1-2 business days. Orders placed on weekends or holidays go out the next business day.

Delivery time: Delivery estimates vary by destination and shipping method and are shown at checkout when available. Carrier estimates begin after the order ships and can change in transit.

Tracking: You’ll get a tracking number by email as soon as your order ships. If it hasn’t arrived within 48 hours of your order confirmation, check your spam folder, then email us.

Wrong address? Email us right away. If the order hasn’t shipped, we can correct it. Once it’s with the carrier, we can’t reroute it.

Returns

The window: 30 days from the day your order is delivered.

Condition: Items must be unworn, unwashed, and free of smoke, pet hair, and deodorant marks, with any tags still attached. Try it on, but keep it clean until you’re sure.

Restocking fee: For a size change or other change-of-mind return, a 10% restocking fee is deducted from the returned item’s purchase price. There is no restocking fee if the item is defective, damaged on arrival, or we sent the wrong item or size.

Who pays return shipping: You pay for return shipping on size changes and other change-of-mind returns. You may buy a tracked label from the carrier of your choice. If we offer to create a label for you, we will tell you its exact cost before you agree and deduct only that cost from the refund. If the item is defective, damaged on arrival, or the wrong item or size was sent, we cover the return shipping.

Refunds: Once your return reaches us and passes a quick condition check, we process the refund to your original payment method, less any applicable 10% restocking fee and agreed return-label cost, within 3-5 business days. Your bank may take a few more days to display it.

Exchanges: Need a different size? Email us before sending anything back and we’ll reserve the size you want so it doesn’t sell out while your return is in transit.

Damaged or wrong items

If something shows up damaged or it isn’t what you ordered, email apparelwahid@gmail.com within 7 days of delivery with a photo and your order number. We’ll make it right, and you won’t pay to ship it back.

Starting a return

Email apparelwahid@gmail.com with your order number and what you’d like to do. We’ll reply with return instructions. Please don’t ship anything back before you hear from us, so we can track it properly on our end.